Frequently Asked Questions - FAQ
Frequently Asked Questions (FAQ)
Here you'll find answers to frequently asked questions about shipping, orders, and payments.
We prefer to be clear and direct, so you always know what to expect before you buy.
Shipping to Italy
How much does shipping cost to Italy?
Shipping to Italy has a fixed cost of €6.90 , regardless of the number of products ordered.
Is shipping free above a certain threshold?
Yes. For orders equal to or greater than €79 , shipping to Italy is free .
Do shipping costs change depending on the products?
No. Shipping costs to Italy are always fixed , even if you add multiple products to your cart.
How long does it take for an order to be shipped?
Orders are generally prepared within 1–2 business days and handed over to the courier.
Is the shipment tracked?
Yes. All shipments are tracked , and you'll receive an email with your tracking number as soon as your order ships.
Shipping to Europe
Do you also ship to Europe?
Yes, we ship to major European countries.
Shipping availability is automatically verified by entering your address at checkout.
How much does shipping cost to Europe?
Shipping costs to Europe vary depending on the destination and are automatically calculated at checkout before payment.
Does free shipping also apply to Europe?
Free shipping is currently only available for Italy .
For European orders, the cost is always clearly displayed before confirming your purchase.
What are the delivery times to Europe?
Delivery times vary depending on the destination country, but are generally between 3 and 6 working days .
Are there any duties or additional costs?
There are no customs duties for shipments within the European Union.
The price shown at checkout is the final price.
Orders and products
Are the products handcrafted?
Yes. We select artisanal Italian products , made by small producers who work with care and respect for the raw materials.
How are the products packaged?
The products are carefully packaged to ensure quality, safety, and integrity during transport.
Can I order multiple products together?
Of course. In fact, it's convenient: there's only one shipping fee, with a flat rate or free for orders over €79.
Payments
What payment methods do you accept?
We accept major online payment methods, including credit and debit cards , PayPal , Apple Pay , and Google Pay .
All available options are clearly displayed at checkout.
Are payments secure?
Yes. All payments are made via secure connections and certified systems .
📞 Assistance and support
Can I contact you if I have a question before or after ordering?
Of course. You can contact us by email at info@hammm-selection.com or WhatsApp us at 353 486 0674 .
We're available for questions, requests, or advice before and after your order.
What can I do if I encounter a problem with my order?
If something isn't right, contact us : we'll find the best solution together.
We prefer to be clear, simple and transparent.
So you can only think about one thing: enjoying the Hammm selection .